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Airport Security, Flight Crew and Trust
Many years have passed since the terrorist attacks of Sep 11, 2001, and we all know that the world is different now. This is especially true for aviation, since the attacks of that tragic day were carried out using the mass and velocity of commercial airliners with murderous disrespect for the innocent lives on board and on the ground.

At this point, many in aviation believe that the way security is handled leaves a lot to be desired. While the courtesy and professionalism of TSA screeners have improved tremendously, the long lines at airport security checkpoints have not. Every time I stand in a security line, I wonder whether this system, where everyone is searched regardless of threat level assessment, actually helps to improve security or is a very inefficient use of scarce security resources.

Official reactions to perceived security threats—such as terminal closings and subsequent rescreenings of hundreds of passengers, fighter escorts, or tragedies such as the shooting of an innocent, mentally ill passenger at MIA (Intl, Miami FL) in Dec 2005 by federal air marshals— are barely noticed any more by the public and the media.

While there should be no doubt that US aviation needs to be protected from the terrorist threat, the question is whether a security system that places little trust in the professionals who actually run aviation every day, and does not differentiate and focus in a meaningful way, will ultimately succeed.

Terrorism is not new to aviation. The hijacking of a Lufthansa Boeing 737-200 on a flight from PMI (Palma de Mallorca, Spain) to FRA (Frankfurt-am-Main, Germany) by Arab terrorists in Oct 1977 reached what were at the time new levels of terrorist brutality and government response. The crew and more than 100 passengers had to fly several sectors to various airports in the Middle East under threat of sudden death by guns or explosives. On the third day, on the ground at ADE (Aden, Yemen), Capt Jürgen Schumann was forced to kneel down in the aisle, in front of his passengers, and was shot and killed. After the cold-blooded murder of his captain, First Officer Jürgen Vietor, a former Navy pilot, had to fly the 737 solo and finally landed at MGQ (Mogadishu, Somalia), where an elite squad of German federal police successfully raided the plane and killed the hijackers without hurting a single passenger.

In many hijackings or bomb threat situations, flightdeck crews have worked safely and efficiently to safeguard their passengers and aircraft. Passengers trusted their pilots and crews, and mutual professional respect had been established between flightcrews and authorities. So it was to the surprise of many pilots that, after Sep 11, they were suddenly the focus of public attention and intense security scrutiny, even though the crews of the 4 doomed flights on Sep 11 had died heroic—and gruesome—deaths in the line of duty before their aircraft were crashed by terrorist intruders who knew enough to point an aircraft in the wrong direction.

Professional pilots are generally law-abiding and patriotic. Many have military backgrounds. We see ourselves as partners in aviation security, not threats. Most of us acknowledge that airport security has improved, but it’s hard to distill any overall concept or great idea from the many measures taken since Sep 11.

Let me illustrate this with a freighter trip that I used to fly regularly. Basically everything happens the same way every time.

It starts with check-in at LGA (La Guardia, New York NY) for a deadhead flight to BHM (Birmingham AL). Since the airline we deadhead on is not our own, and the trips are usually booked at short notice, one-way, in first class our bookings evidently trigger enough flags in the airline’s reservation system to make the check-in computer print a code on our boarding pass. This tells the screeners that we are randomly selected individuals who pose an increased threat to aviation security and need to be searched thoroughly. The boarding pass also shows that we’re airline crew deadheading and that we’re traveling while on duty. So we undergo a thorough screening, wanding and pat-down by TSA screeners that leaves nothing unchecked except body cavities. After this search, half undressed and barefoot, we are welcomed into first class with a friendly smile.

The second sector is a different story. Basically, we get driven in a van from the arrivals hall around the airport to the cargo areas and board our freighter. Then we fly our magnificent 300-ton machine (just the 2 of us, nobody else on board), safely and professionally, under the stars of the clear night sky to DTW (Metro, Detroit MI).

From DTW, we deadhead back to LGA, but on a different airline, on which most of us are frequent flyers and therefore valued customers and guests. And the frequent flyer number seems to suppress all the security flags that were raised by our booking. After a normal minimal screening, we board our flight back to LGA.

Aircrew are trained to use common sense and reasoning—but so far I haven’t figured out the security philosophy behind the 3 different levels of scrutiny afforded to us on the 3 sectors of this trip, which all take place in a single night.

It seems that, for reasons of political correctness, the threat level of people passing though airport screening is based not on their identification or evaluation, but on the items they carry with them. That this is not a universally workable approach becomes clear as soon as a legitimate law enforcement officer, such as a federal air marshal, passes though security with his gun. For that matter, trained individuals with bad intent will be able to use as a weapon many normally innocent items that can be found on board an aircraft or in shops and restaurants in the terminal’s “clean” area. The paradox of this type of screening lies in the fact that the discovery of prohibited items is largely without consequences for the people who brought those items with them.

Items are prohibited because they are dangerous in the hands of people with bad intentions. This is the reasoning behind all airport screening. But, once an item is found, it is just removed and the person may usually proceed and board. This is because most people do not seem to be a threat after all. So, if they are not a threat, why do we search them in the first place?

The current system of 100% (blanket) screening doesn’t seem like an optimal use of resources. I am sure that many law enforcement officers would know better ways to police our airports—maybe with spot checks and random searches, not at specified checkpoints but all over the terminal.

As far as crewmember searches go, the captains should be the ones making the decision as to whether a search of a specific crewmember is needed. After all, the captain has to trust his crew during the flight, especially in a terrorist situation. A captain is ultimately responsible for the safety and security of his passengers. A screening system that places little trust in the professionals who actually run aviation every day may ultimately not succeed.

The fact that only one person on board can have final authority over a vessel and its inhabitants is engrained deeply in our value system. Only the people on board a vessel should control their destiny. Usually, they let the captain—the most qualified of them—have that control.

The captain has the responsibility for ensuring the safe arrival of his passengers, crew and freight at their destination. He/she will try to shield them as much as he can from all risks that they may encounter on their journey. This includes per definition security risks.

Screeners at ground checkpoints cannot and should not take over this responsibility. They may be able to help with parts of the security problem, and in doing so help the captain fulfill his duties, but the allencompassing responsibility for the aircraft and its contents can only be shouldered by the captain himself.

If we accept that the screener works for the captain, the idea of him/her checking the captain seems ludicrous. Generally, all people on board an aircraft, as well as those on the ground, such as government authorities, operators, family members and friends, place a high amount of trust in their pilots. Without that trust, aviation would look entirely different and might not be possible at all.

A security search of pilots before they commence their duties implies suspicion and lack of trust on the part of the searching agency. If the authorities don’t trust pilots, they shouldn’t let them fly, even behind bulletproof cockpit doors. In fact, they shouldn’t issue licenses to them.

Trust is an indispensable ingredient of the aviation security equation. But trust only applies to a person, not a function. Once trust has been established, it shouldn’t make a difference whether a pilot is on duty, deadheading or going on vacation— he/she’s still the same person and deserves the same amount of trust. Actually, once a person is trusted, it doesn’t really matter what he/she carries. One demonstration of this concept is law enforcement officers at airports—they are armed, but trusted.

Judging by the disappointing results so far of the Federal Flightdeck Officer Program, powerful forces are resisting the concept of trust being applied to professional aircrew.

When it’s commercially necessary, the concept of trust goes a long way, even in aviation. For example, even in its post-Sep 11 form, the air cargo industry’s “known shipper” concept still essentially substitutes trusted signatures for airport screenings of all cargo.

Undermining the concept of trust in pilots is the question of identifica tion of legitimate pilots at airports. All of the above may be correct, but there exists the possibility that he/she is an impostor. (Think of the Stephen Spielberg movie Catch Me If You Can.)

Here’s where technology and comparisons to law enforcement go a long way. A universal airport ID, maybe with modern biometric data, could help to solve this problem. Even today, airport police officers who carry a weapon identify themselves not only by their uniform but also with fairly lowtech ID cards—not unlike your average professional pilot. Efforts by the Air Line Pilot Association (ALPA) to agree on a universal airport access ID have not been very successful—probably because technological and security standards were set unreasonably high and airports across the US could not agree on a uniform standard. But what’s good enough for law enforcement should be good enough for their partners in security— the pilots. And again, in the air cargo industry, the documents used to identify freight from known shippers are decidedly low-tech.

It would be simple enough for a professional pilot’s license, such as an ATP, to be his/her universal airport access pass. If FAA added pictures and maybe some other identifying data to the license, each pilot would have a federal ID that would serve to establish identification— and trust—at airports and facilitate pilot access to the terminal and ramp. Only occasional searches would then be necessary.

Security requires trustworthiness, identification and responsibility. The first and foremost question in aviation security is who to trust. Once it’s been established who is trustworthy, the next task is to identify these persons—after which, responsibility for security has to be given to these identified, trustworthy persons.

General and executive aviation have benefited from this approach to aviation security in recent years with healthy growth rates, as customers recognize and appreciate this more sensible way to establish security. At air carrier airports, however, it’s been difficult to make aircrews and other airport employees accept the tighter security screening system mandated for these airports. They live with it, but don’t necessarily accept it as effective or fully functional.

In a way this is understandable—some flightcrew members have been responsible for aircraft and their occupants for more then 30 years, while many workers in the security field are quite new to aviation.

At airports all around the world, government and private security agencies have hired thousands of screeners. While some of these screening jobs offer a nice entry into government careers and attract responsible professionals, many jobs in airport security are low-paying and suffer high turnover rates. Screeners often have minimal connection to aviation. Background checks are difficult due to the high turnover rates and the international backgrounds of many employees. And teaching thousands of people who are new to aviation how to access secure areas of airports surely reduces airport security and encourages organized crime—or even terrorism.

At every airport there are experts who are essential for the functioning of aviation. Mechanics, controllers, operations personnel, flightcrews. A reasonable and efficient security system will work with these experts, not against them. General and executive aviation have generally been a good example in recent years—a watchful eye, a fence or a gate here, a lock there. But having an armed guard on a flight to Washington DC does little to enhance security. It suggests that the authorities trust one armed guard more then the entire flightcrew—while, in fact, security can only be successful if the aviation workers are partners.

When dutifully lining up for an airport security check a casual observer might think that Islamic terrorists had won already, since everyone removes their shoes—a gesture of humility once reserved for sacred places such as mosques.

Doppeldecker Corp.

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